SARAFAN Privacy Policy

SARAFAN Privacy Policy

SARAFAN Privacy Policy

General Information

General Information

General Information

Your privacy is important to us. It is Clōz Outfit's policy to respect your privacy and comply with applicable laws and regulations regarding any personal information we may collect about you, including via our mobile application and website https://clozoutfit.com

This Privacy Policy explains what information we collect, how we use it, and the rights you have in relation to it.

This policy is effective as of 2 August 2023.

Last updated: 5 May 2025.

Information We Collect

Information we collect falls into one of two categories: ‘voluntarily provided’ information and ‘automatically collected’ information.

‘Voluntarily provided’ information refers to any information you knowingly and actively provide us when using our app and its associated services.

‘Automatically collected’ information refers to any information automatically sent by your device in the course of accessing our app and its associated services.

Log Data

When you access our servers via our app, we may automatically log the standard data provided by your device. It may include your device’s Internet Protocol (IP) address, your device type and version, your activity within the app, time and date, and other details about your usage.

Additionally, when you encounter certain errors while using the app, we automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Device Data and Permissions

Clōz may request access to:

  • Camera: to take photos of your clothes

  • Gallery: to upload existing images of clothing

  • Storage: to save outfit data

  • Location (optional): for weather-based outfit suggestions

  • Notifications: to remind you about scheduled outfits

Permission is requested during app use and can be managed in your device settings.

Personal Information

We may ask for personal information — for example, when you submit content to us or when you contact us — which may include one or more of the following:

  • Name

  • Email

User-Generated Content

User-Generated Content

User-Generated Content

In Clōz, user-generated content refers to any materials you voluntarily upload or create within the app, including clothing photos, outfit combinations, tags, notes, or other visuals. This content is linked to your user account or email address.

Content you upload is stored securely and used to deliver core features of the app, such as outfit planning, wardrobe analytics, and personalized recommendations.

If you choose to submit your content for publication — for example, by sharing a look with the community or for promotional features — please be aware that this content may become publicly accessible after moderation and approval.

Once published, it may be visible to other users or appear on our website, social media channels, or promotional materials. These external platforms may not be governed by this Privacy Policy.

By submitting content for publication, you agree to its public visibility and acknowledge that Clōz cannot control how third parties may interact with or redistribute that content.

Legal Basis for Processing Your Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you:

  • Register for a Clōz account

  • Use the app or website through your mobile device or browser

  • Contact us via email, social media, or in-app support

  • Mention or tag Clōz on social platforms

We collect and use this information to:

  • Provide core app features such as wardrobe organization, outfit planning, and style insights

  • Deliver customer support and communicate with you

  • Improve and personalize your experience across Clōz and related channels

We may combine the data you provide with technical data we collect automatically (e.g., app usage, device info), and — if you consent — with profile data from your connected social accounts, to enhance your overall experience.

Security

We take the security of your data seriously. When collecting and processing personal information, we use commercially reasonable methods to protect it from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

While we implement safeguards to protect your information, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your login credentials and ensuring your own account security, such as using a strong password and restricting access to your device.

Data Retention

We retain your personal data only for as long as necessary to provide services and comply with legal obligations. When no longer needed, your data is deleted or anonymized.

Children's Privacy

Children's Privacy

Children's Privacy

Clōz is not intended for children under 13. We do not knowingly collect personal data from anyone under 13. If we discover such data, we will delete it promptly.

Third-Party Services

Third-Party Services

Third-Party Services

We may share data (as required) with trusted third-party providers to deliver and improve Clōz services. These include:

  • RevenueCat – for managing in-app purchases and subscriptions

  • Google Analytics for Firebase – for app analytics and usage tracking

  • Framer – for hosting and operating our website

  • Photoroom – for background removal and image processing of clothing items to ensure clean and consistent visuals in the app

Your Rights

Your Rights

Your Rights

You may:

  • Request access to or correction of your data

  • Request deletion of your account and data

  • Withdraw consent to data use where applicable

  • Export your personal data upon request

Data Breaches

Data Breaches

Data Breaches

In the event of a data breach, we will notify affected users and authorities as required by law.

Cookies and Tracking

Cookies and Tracking

Cookies and Tracking

We may use cookies or similar technologies on our website for analytics and service optimization. These do not apply within the mobile app unless explicitly stated.

Business Transfers

Business Transfers

Business Transfers

If Clōz or its assets are acquired, user data may be transferred to the new owner, subject to this Privacy Policy.

Links to External Sites

Links to External Sites

Links to External Sites

We may update this Privacy Policy to reflect changes to our practices or applicable laws. We will notify users of significant changes through the app or email.

Changes to This Policy

Changes to This Policy

Changes to This Policy

Our app or website may contain links to third-party content. We are not responsible for their privacy practices. Please review their privacy policies before using their services.

Contact Us

Contact Us

Contact Us

If you have questions about this policy or your data, please contact us at: support@clozoutfit.com